A new report from The Guardian claims that the Touch Cover for the Microsoft Surface has a design flaw that causes the top of the accessory to split, revealing the wiring that connects the cover to the tablet. The report notes that a number of customers, including Tom Warren for The Verge, have experienced the problem. Microsoft has been replacing faulty covers with new ones for customers at its retail stores while it looks into the issue.
The problem has been reported in both the United Kingdom and United States, indicating that this problem is not isolated to one part of the world. It is unknown if all Touch Covers suffer from fraying, or if the problem only affects a certain batch of covers. The report adds that the splitting appears to be the result of mechanical stress on the cover. If and when Microsoft officially addresses the dilemma, we’ll update this post accordingly.